Over a decade of experience, our implementation method minimizes the complexity of implementation, ERP training & support of our ERP products.
Once an order is received and confirmed, the very first initiative step from the implementation team is the sending necessary acknowledgments to the customer with hardware and infrastructural requirement required for successful implementation of the ERP software. A project manager representing our organization is appointed who acts as a single point of contact between the organization and the customer. The ERP implementation plan is hand over to the customer that was made my analyzing the requirements of the customers and as per the customization committed.
Final product installation and training date is scheduled and finalized. Necessary software are installed required for the working of Integra ERP and user training is given by our trainers.
Our implementation team trains your executives on how to use Integra ERP to achieve your business goals efficiently. The combination of Integra ERP and our implementation team provides you a consistent and accurate implementation within the given time limit.
The nature of an enterprise wide implementation indicates a shortened time frame and the need to progress at a reasonably rapid pace. The following list outlines the key critical success factors that are needed in an ERP implementation project.
The quality of the project team impacts the quality of the implemented solution. The goal for your organization should be to have the best, most talented resources of the organization dedicated to the Integra ERP implementation. They must be empowered to resolve key issues in a timely manner.
Visible and ongoing management ownership of the project is crucial. Senior management should be active participants in the Project Executive Steering Committee, ensuring that effective decisions take place. Additionally, every Project Team member must feel responsible for the overall success of the project.
This project will bring together resources from many areas of the Lord Krishna Arcade Pvt. Ltd organization, as well as from Integra. The project structure represents various organizational and technical perspectives and must be supported to provide explicit issue resolution and an environment of teamwork.
The boundaries and objectives of this implementation have been clearly defined and communicated in this document. There should be no doubt as to the goals the project needs to achieve and the commitment required for success.
The transfer of knowledge from the Integra ERP consultants to project teams and to the end user community must be managed effectively. Knowledge of the solution should be viewed as a valuable organizational asset given the potential value and extent of the integration with other processes. Extensive end user training will be required to ensure the successful operation of the Integra ERP installation.
The transition to the Integra solution will involve change in the work environment of both the user and systems personnel. Building commitment to this change is an important responsibility of both the Executive Steering Committee and the project team. Solid acceptance and commitment require time. In addition specific actions must be planned and executed at each stage of the implementation process.
Quick decision-making to resolve issues is critical to meeting project deliverable. All team members must be empowered to make decisions and resolve issues as they arise throughout the project life cycle.
►The need to develop a business case with strategic and tangible benefits
►Focus on the organization and team scope►Insistence on visible, real, top management involvement during and after the implementation►Adequate emphasis on change management►Implementation of creative project team incentives which extend into the post implementation period►Rigorous project and partner management►Re engineer in correct dosages►Pay attention to demanding training/support needs during and after implementation: train and retrain.►Free exchange of information within the team, and the communication of overall project news throughout the organization.►Use the business case to track performance and manage change►Identify and define ownership of the benefits go beyond sign off►Keep everyone focused on benefits and capabilities, not just the “go-live”►Align expectations of benefits timing at all levels: make the implicit explicit►Extend the planning horizon beyond go-liveLatest News :Integra MIS Android tool "I-Track" Launched.
Integra ERP Production is proven software for manufacturers of different verticals in small and medium segment. It is an advanced purpose-built solution by which companies can manage their complete operations, from raw material procurement to finished goods dispatching. Integra ERP provides material planning and cost control mechanism, easy production lining for semi finished and final product. Raw material stock and costing will automatically affect as per the standard consumption ratio when entering a production voucher. Each production line costing is most important factor for the manufacturing companies due to process involves various functionalities that incurring additional cost in each stage.
We provide both Onsite and Online technical support.
All our projects come with a complementary support period based on the project duration or pricing model.
New features or updates are informed automatically via email or SMS to all customers and can be updated online.
Technical support and technical issues if any are solved via telephone, email or online support.
On acceptance of the project proposal your organization and Integra will enter into an implementation services agreement as per the standard service agreement of Century Gate Software Solutions Pvt. Ltd. We understand that for a new software user it will take some time to understand all the functionalities of the system. We want our customers to use the software tension free and also they should use our technical support department to clear their doubts. And if there in any case software fails to perform according to specifications, Integra will provide support to help the customer bring the software back up to operational mode, either through an emergency software fix or through some bypass procedures. The type of remedial support provided typically depends on the severity level of the problem. This support can be provided remotely or on-site, and available during business hours.
Integra has an R&D team continuously working on the product improvement. The AMC is paid to Century Gate Software Solutions Pvt. Ltd will cover any bug fixing on the base product of Integra ERP, and also you will be getting upgraded version of software without any charges.
Integra ERP - Standard Annual Maintenance
►Continued access and use of Integra ERP Software
►Maintenance is limited to 1 designated site (where the software is installed)
►Support is unlimited to all licensed branches►
Delivery of new releases of the software and software correction packages
►Support via telephone, remote support/update on product issues reported
►Activation and monitoring of Integra ERP product licenses
►Continued Support to End-Users on day to day queries on Integra ERP through phone and online
►Regular Tips & Tricks
►Communicate availability of maintenance releases and service packs
►Remote roll out of maintenance releases and service packs if applicable
►Help with changes to Duties & Taxes
►Help with Year End Process
►Help with Creation of New Fiscal Year
►Access to Standard Usability Package of Customized Reports, Format etc as and when released. Integra will estimate effort and charge separately towards customization and/or roll-out of the usability package unless independently carried out by the customer
►Tiles and Sanitary
►Electrical and Electronics shops
►Hardware & Paints
►Textiles and Apparels
►Footwear and Leather
►Cement and Steel
►Vehicle sales & service
►Gift shops & Card shop
►Foot ware & Shoe marts
►Automobiles Spare parts
►Machinery & spares
►Oil and chemical
►Food and beverages
►Ayurveda medicine agencies
Many of the ERP implementations fail because of bad planning and decision makings.
The main goal of the companies who chose an ERP package is the effective use of their resources to boost up their productivity.
Integra have best in industry ERP consultants, with several years of experience in their expertise.
Our ERP consultants can help you to choose what best suits your business with a well planned implementation and execution.
So if you are planning to take that big leap towards ERP, wait, think about it, our consultants are here to help.
Integra ERP can be implemented in different segment like all types of retail and wholesales business firms, Production companies, project management companies, and Service providers. Integra ERP product suite includes:-
Collaborative & End to End development is our agenda for work. Working collaboratively ensures that the skills of our talented employees complement each other and support each other.
End-to-End development ensures that every aspect of your business process is carefully considered, analyzed, designed, developed, tested and accurately implemented Quality of the Product and customer satisfaction is our priority.
One of the key factors for successfully delivering the project will be establishing a structured and disciplined project management capability. Integra’s comprehensive approach to project management focuses on jointly defining project expectations, managing progress against plan, completing deliverable as efficiently and effectively as possible, and achieving the expected project results.
Integra follows the following work flow phases during project implementation
►Initiate – the organization, project processes, and technology components are prepared to begin the implementation.
►Design – this phase focuses on design, gap assessment and tailored fit.
►Implementation– the primary objectives of this phase are to finalize building and testing of the tailored design and continue knowledge transfer.
►Deliver – this phase focuses on preparing the business and systems for go-live and post support.
►Support Phase – the system is cut-over into a production environment initiating the beginning of formal support
Distribution management is a process of creating and developing product distribution network between the source (Producer) and end user (consumer). This process includes, determine distribution area, deployment of staffs, product delivery methodology, distribution channel or supply chain and warehousing.
Different industries have different requirements and work flow.
Integra ERP is developed in such a way that it suits almost all the business segments.
we customize the ERP packages as per the customer’s requirement by understanding and analyzing what the customer’s business is.